Tech Vibe

Terms of Service

‌Effective Date: October 20, 2026‌

Welcome to the official Terms of Service of Tech Vibe Solution Limited, the registered operator of the e-commerce website accessible at www.techvibesolution.com. These terms govern all access to, and use of, our platform, where we deliver a full curated range of tech daily essentials built for your busy everyday life: stylish shockproof phone cases, high-speed fast-charging Type-C cables, portable handy adapters, and other mobile accessories designed to fit seamlessly into your daily digital routine. The phrase “we”, “us” and “our” throughout this document refers exclusively to Tech Vibe Solution Limited, a company registered and operating under the laws of Ireland, with our physical registered address at Avoca House, 189 Parnell Street, Dublin 1, D01 H578, Ireland. The terms “you” and “user” refer to any individual who browses, creates an account, places an order, or accesses any function of our website for any purpose.

By visiting our platform, browsing our product collections, or completing an order checkout, you confirm that you have fully read, understood, and agreed to be legally bound by every clause outlined in these Terms of Service. If you do not agree to any part of these terms, you are not authorized to access our website, purchase any of our products, or use any of our platform services. These terms are designed to be compliant with all applicable Irish consumer protection laws, the EU General Data Protection Regulation (GDPR), and all relevant e-commerce regulatory frameworks that apply to our operations based in Ireland. For any questions related to these Terms of Service, you may contact our operational team at any time via email at [email protected], or call our support line at +353 1 814 8751 during our official working hours of 9:00 to 18:00 Irish Local Time, Monday to Friday, excluding national public holidays in Ireland.

1. Platform Usage Eligibility and Account Registration Rules

To access certain advanced functions of our website, including saving your preferred delivery addresses, tracking your full order history, accumulating loyalty program points and accessing exclusive member discounts, you may choose to create a personal user account on our platform. All users who register an account confirm that they are at least 18 years of age or older, or are a minor aged 16 to 17 who holds explicit legal consent and supervision from a parent or legal guardian to complete purchases on our platform. We do not allow users under the age of 16 to create a formal account or submit any order on our website.

When you create an account, you agree to provide accurate, complete and up-to-date personal information, including your valid email address, full legal name, and contact details. You are fully responsible for maintaining the confidentiality of your account login credentials, and all activities, actions and orders that take place under your registered account. You agree to notify us immediately if you detect any unauthorized access to your account, or any suspected security breach of your login details. We will not be held liable for any loss or damage caused by your failure to safeguard your account credentials, or any unauthorized order placed under your account before you notify our team of a confirmed security breach. We reserve the full right to suspend, restrict or permanently terminate any user account at our sole discretion, if we detect evidence of fraudulent activity, repeated submission of false personal information, violation of these Terms of Service, or behavior that causes harm to other users or the normal operation of our platform.

2. Product Information, Pricing and Order Acceptance Policies

As a platform that focuses on curating durable, stylish phone cases and reliable Type-C accessories that perfectly fit your devices and lifestyle, we make every reasonable effort to ensure all product information displayed on our website is accurate and up to date. We display clear product photos, detailed specification descriptions, compatibility notes, material information and usage guidance for every item in our catalog of new styles for every device moment. However, minor variations in product color, texture or finish may occur between the digital display on your screen and the physical product you receive, due to differences in individual device screen calibration settings, and these small natural differences do not qualify as a valid product defect or misrepresentation.

All prices displayed on our website are quoted in Euro (EUR), and include the standard Irish Value Added Tax (VAT) rate applicable to consumer electronics accessories, unless explicitly stated otherwise on individual product listings. Shipping fees, applicable customs duties for cross-border orders and additional surcharges for special delivery services will be clearly calculated and displayed to you at the checkout page before you confirm and submit your payment. We reserve the right to adjust product prices, run limited-time promotional events, or terminate discount offers at any time at our sole discretion, without prior notice. Even as we make every effort to avoid errors, typographical pricing mistakes or incorrect product information may occasionally appear on our platform. If we confirm that the price of an item on our website is incorrectly listed at an abnormally low value due to a system error or typo, we reserve the right to cancel any corresponding orders before the order is dispatched, even if you have already completed your payment for the order, and we will notify you of the pricing error and issue a full 100% refund back to your original payment method immediately.

The submission of your order on our website constitutes a formal purchase offer sent from you to us. We do not consider the sales contract to be fully formed between you and us until we have processed your payment, completed our internal order verification process, and sent you an official order confirmation email that confirms your order has been accepted and is queued for dispatch. We reserve the right to refuse any order request at any time, for reasons including but not limited to: product stock unavailability, suspected fraudulent transaction activity, errors in product or pricing information displayed on our website, or if we have previously terminated your user account for violation of our terms.

3. Payment, Billing and Intellectual Property Rights

All payments submitted on our website are processed through our PCI-DSS compliant partnered payment service providers, including leading global payment platforms that support secure credit card transactions, digital wallet payments and other common payment methods. By submitting your payment information, you confirm that you are legally authorized to use the selected payment method, and all billing information you provide is accurate and valid. All payment transactions are encrypted using industry standard TLS 1.3 technology to protect your sensitive financial data during transmission. We will never store your full sensitive credit card details on our own local servers, to maximize the security of your payment information.

All content displayed on the www.techvibesolution.com website, including but not limited to all product photos, original product descriptions, brand logos, website interface designs, page layout content, text copy, graphic assets, video demonstration materials, software codes underlying the platform, and all other digital content on our site, is the exclusive intellectual property of Tech Vibe Solution Limited, or we hold full valid legal authorization to use the content for our e-commerce operations. You are not permitted to copy, reproduce, distribute, modify, publicly display, republish, or scrape any of the content from our website for any commercial purpose, without first obtaining explicit written consent from our authorized team. Any unauthorized use of our intellectual property will constitute a violation of Irish copyright law and intellectual property regulations, and we reserve the right to take all necessary legal actions to protect our legal rights and recover damages caused by such unauthorized use.

When you submit user generated content to our platform, including product reviews, feedback photos, or public comments posted on our community sections, you automatically grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, adapt, publish, and display this content for the purpose of showcasing customer experiences, optimizing our product selection, and marketing our collection of new daily essentials and new phone cases & Type-C gear. You confirm that all user content you submit to our platform does not violate any third-party copyright, trademark, or privacy rights, and does not contain unlawful, defamatory, obscene, or harmful content that may infringe on the rights of other parties. We reserve the full right to remove any user generated content from our website at our sole discretion, if we determine the content violates these terms or applicable laws.

4. Prohibited Activities and User Conduct Restrictions

When accessing our website, you agree that you will not engage in any of the following prohibited activities, which are strictly forbidden under these Terms of Service:

  1. Any action that violates applicable local, national, or international laws, regulations, or court orders while using our platform, including but not limited to fraudulent payment activities, money laundering, or using stolen payment credentials to place orders.
  2. Unauthorized access to our website’s server systems, attempting to bypass our platform security measures, running any automated bot, spider, scraper or crawler tool to access, extract or download data from our website without our explicit written permission, or launching any denial of service attack that disrupts the normal operation of our platform.
  3. Posting or transmitting any malicious software, computer viruses, harmful code, or other digital assets that may damage the devices, systems, or data of other users of our website, or our own internal platform servers.
  4. Harassing, threatening, abusing, or harming other users, our staff members, or sending unsolicited commercial spam messages to other users or our team contact channels.
  5. Reselling or redistributing products purchased from our platform in large bulk quantities for unlicensed commercial operations, if the activity violates our brand resale policies.
  6. Impersonating any other natural person, legal entity, or falsely stating or misrepresenting your affiliation with any individual or organization, to obtain unauthorized access to platform functions or user benefits.

If we detect that you have participated in any prohibited activities outlined above, we have the right to immediately restrict your access to our website, permanently terminate your user account, cancel all pending unfulfilled orders under your account, and report relevant unlawful activities to local law enforcement authorities if necessary, without any prior notice to you.

5. Disclaimer of Warranties and Limitation of Liability

Our platform and all products sold on our website are provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable Irish and EU consumer protection laws, we make no express or implied warranties of any kind, including but not limited to implied warranties of merchantability, fitness for a specific purpose, and non-infringement of third-party rights for our platform services and physical products. We do not guarantee that access to our website will be uninterrupted, 100% error-free, or fully protected from all potential security threats at all times. We will perform regular system maintenance to ensure the stability and security of our platform, and we will make reasonable efforts to resolve any technical errors or system outages promptly after they are reported to our team.

Under no circumstances will Tech Vibe Solution Limited, our directors, employees, partners or operational agents be held liable for any indirect, incidental, special, consequential or punitive damages arising from your use of our website, our products or our services. These excluded damages include but are not limited to lost profits, lost business revenue, lost data, or business interruption losses, even if we have been advised of the possibility of such potential damages in advance. Our total aggregate maximum liability to you for any claim related to your order, your use of the website or any incident under these Terms of Service is strictly limited to the total monetary amount you actually paid to us for the specific order or service that gives rise to your claim.

Nothing in this clause will operate to exclude or limit any of your statutory consumer rights that cannot be lawfully restricted under Irish consumer protection regulations, including your rights for defective product remedies, and guarantees that physical goods sold to consumers are of satisfactory quality, fit for their intended purpose, and match the product description provided to you at the time of purchase.

6. Policy Modifications, Governing Law and Dispute Resolution

We reserve the right to update, modify, or revise these Terms of Service at any time at our sole discretion, to reflect changes to our business operations, new service features, updates to applicable legal requirements, or regulatory changes. When we make material modifications to these terms, we will post the updated version on our www.techvibesolution.com website homepage with a clearly marked new effective date, and we will send a notification to all registered users via their account-linked email address. Your continued use of our website after the effective date of the modified Terms of Service will be considered as your full acceptance of all updated clauses. If you do not agree to the modified terms, you must stop accessing our website and discontinue using all our services immediately.

These Terms of Service are governed by and construed in accordance with the laws of the Republic of Ireland. Any dispute, claim or controversy arising out of or relating to these terms, your use of our website, or any product purchase completed on our platform, will first be resolved through good faith amicable negotiation between you and our team. If the dispute cannot be resolved through friendly negotiation within 30 calendar days after one party submits a formal written notice of the dispute, either party may submit the dispute to the exclusive jurisdiction of the courts located in Dublin, Ireland. For consumer customers who reside in other EU member states, you may also choose to submit a dispute to the local alternative dispute resolution platform in your country of residence, as permitted under EU consumer law regulations.

If any individual clause of these Terms of Service is determined to be invalid, illegal or unenforceable by a competent court of law, the remaining full clauses of these terms will remain in full legal force and effect, and will not be affected by the invalidation of any single partial clause. Our failure to enforce any provision of these Terms of Service at any time does not constitute a waiver of that provision, or our right to enforce that clause at any later point in time. These Terms of Service, together with our published Privacy Policy, Shipping Policy, and Refund and Returns Policy, constitute the full and entire legal agreement between you and Tech Vibe Solution Limited, and supersede all prior oral or written agreements, communications and understandings related to your use of our e-commerce platform.

If you have any inquiries or concerns regarding any clause outlined in these Terms of Service, you may contact our team at [email protected] at any time, and we will provide you with a detailed response within 2 working days.